FAQ .
What is IPTV
IPTV is a completely new way of watching TV. You do not need a TV antenna, no satellite dishes, or any other type of equipment. All you need is an internet connection.
To access IPTV, you must purchase a subscription with us. We offer subscriptions of 1, 3, 6, 12, and 24 months.
Once your subscription is in place, you will need an APP to see the actual content. Depending on which device you want to use (SmartTV, AppleTV, PC, Mac, mobile, or tablet) it will vary which APP you need to use. Some of the apps can cost some money to buy, which is a cost the developer of the app charges for and not us.
Once the subscription and APP are in place, all you have to do is log in to our service.
Check out the APPS that we recommend - click here.
Do I need a satellite for using IPTV?
No, you do not need a satellite to use IPTV.
IPTV (Internet Protocol Television) works over the internet, not through satellite dishes or cable. Here’s what you need instead:
✅ What You Need for IPTV:
- A stable internet connection (preferably 10 Mbps or higher).
- A compatible device, such as:
Smart TV (with IPTV app)
Android TV box or Firestick
Smartphone, tablet, or PC
- An IPTV app or player, like:
IPTV Smarters
TiviMate
GSE Smart IPTV
- An IPTV subscription or IPTV playlist (usually in M3U format).
What devices do you support?
IPTV services typically support a wide range of devices. Here's a breakdown of the most commonly supported ones:
✅ Supported Devices for IPTV
🖥️ Smart TVs
Samsung (via Smart IPTV, Tizen apps)
LG (via Smart IPTV, WebOS apps)
Android TVs (Sony, TCL, Hisense, etc.)
Use apps like IPTV Smarters, TiviMate, or Perfect Player
📱 Mobile Devices
Android phones & tablets
IPTV Smarters, GSE Smart IPTV, TiviMate
iPhones & iPads
IPTV Smarters, GSE Smart IPTV (via App Store)
📺 Streaming Devices
Amazon Fire TV / Firestick
Can sideload apps like IPTV Smarters, TiviMate
Roku
Limited support, often requires screen mirroring or third-party apps
Apple TV
GSE Smart IPTV or Smarters Player
💻 Computers
Windows / macOS
IPTV Smarters for PC/Mac
VLC Media Player (for M3U playlists)
Web-based portals (some services offer browser-based streaming)
📦 Android TV Boxes
Nvidia Shield
MAG boxes (from Infomir)
Formuler boxes (with MYTVOnline app)
❌ Not Typically Supported
Standard non-smart TVs (unless paired with a streaming device)
Some older or proprietary smart TV models
Why Choose Our Service?
Many IPTV service providers rely on Chinese servers, which often fall short of their claims of 90% or higher uptime and stability—typically delivering no more than 80% in practice. In contrast, we prioritize quality and reliability by utilizing European servers, consistently achieving over 98% uptime.
We are committed to excellent customer support. Our live chat service is available daily from 9:00 AM to 14:00 ( CET ), allowing you to communicate directly with our support representatives. Additionally, we offer 24/7 email support to ensure that any issues you encounter are addressed promptly.
Our team is composed of highly experienced professionals, each with over five years of expertise in the IPTV industry. This ensures that any technical problems you may face can be resolved quickly and efficiently. While IPTV is a sophisticated technology where occasional technical issues may arise, our skilled support team is fully equipped to handle them with ease.
It’s important to note that many IPTV providers do not employ experienced support staff. Choosing a provider without proper technical support may leave you without assistance when needed, potentially resulting in wasted time and money. With us, you can count on reliable service, expert support, and a commitment to your satisfaction.
What does the package include?
🔹 1. Live TV Channels
Local and international channels (sports, news, entertainment, movies, etc.)
Channels from specific countries or regions, depending on the subscription
🔹 2. Video on Demand (VOD)
Access to movies, TV shows, and sometimes documentaries
Often categorized by genre or language
🔹 3. Catch-Up TV
Lets you watch previously aired content (from the last few days)
🔹 4. Electronic Program Guide (EPG)
TV guide showing what's playing now and upcoming on each channel
🔹 5. Multi-Screen or Multi-Device Access
Some packages allow you to watch on multiple devices simultaneously
🔹 6. M3U Playlist or Portal URL
You’ll get a link or file to use in your IPTV app
Optional Add-ons:
PPV (Pay-Per-View) events like boxing or UFC
Adult content (if included or selected)
Cloud DVR (in rare cases)
How well do the channels work?
We have an average uptime time of 99%. This means that 99% of the time all channels work well. Sometimes some channels can be turned off for a short time due to upgrades or frequency changes.
What channels, series and films are available?
We have a wide selection of TV channels, series and movies.
New series and movies are added weekly.
See our selection - click here.
Can I try for free?
Absolutely! We're confident you'll enjoy our service, which is why we offer a free trial before you commit. You’ll get 1 hour of free access to explore all available channels, movies, and series—giving you a full preview of what we offer.
Read more - CLICK HERE
What does this cost?
Our prices are as follows:
3 months - €50
6 months - €80
12 months - €130
24 months - €230
The service can be used on one device at a time.
If more users are to have access, more subscriptions must be purchased.
We have a discount scheme for the purchase of several 12-month subscriptions.
2x 12 months = €230 (regular price €260)
3x 12 months = €340 (regular price €390)
4x 12 months = €430 (regular price €520)
With us you can try before you order! Read more here.
How to order?
1. From the menu, click "Order now", find the product you want to order, and click "Add to cart".
2. Fill in your name and email address.
3. Choose whether you want to pay with VISA, Bitcoin, or PayPal.
4. Confirm payment selection and pay.
That's it! We will send you an email with login information as soon as we have processed your order.
Question? Start a chat with us now!
What payment method do you accept?
We accept PayPal, Visa/MasterCard (through the PayPal gateway), and Bitcoin.
How long does it take for orders to be processed?
We usually process orders manually (because of security purposes).
So please be Patient after payment. We will send your order details to your provided email address between 5 minutes to 12 hours.
Please contact us if you haven’t received your order after 12 hours and check your inbox/spam/bulk folder first.
Do you have a money back guarantee?
YES! If you are unhappy with your purchase, or you have an issue that we are unable to resolve that makes the system unusable, we are more than happy to provide a complete refund within 7 days of your original purchase.
We firmly believe in and stand behind our product 100 %, but we understand that it cannot work perfectly for everyone all of the time.
IPTV offers the flexibility of use while traveling.
Our service has no country restrictions — you can use it from anywhere in the world. Whether you're at home or traveling, you can access it as long as you have a reliable internet connection and a compatible device
Can I use two streams at the same time?
No, the service only allow one stream at a time. You must buy another subscriptions if more people are to use the service at the same time.
We have discount schemes for 12-month subscriptions:
2 x 12 month subscription - €230 (regular price €260)
3 x 12 month subscription - €340 (regular price €390)
4 x 12 month subscription - €430 (regular price €520)
Can I install the app on several systems?
Yes, you can install our service on as many devices and apps as you like. However, please note that only one connection can be used at a time.