Dear Valued Customers,
We truly understand the frustration that arises when you encounter difficulties connecting to our server. Please know that we share in this frustration, as it is just as challenging for us. We invest considerable efforts to prevent login addresses from being banned, but unfortunately, after some time (often years), one URL may become inaccessible. However, we want to assure you that we are prepared for such situations.
We always maintain multiple backup URLs in our arsenal, allowing us to swiftly redirect traffic to new addresses when one becomes blocked. It’s crucial to understand that this is not something we can fully control, as our IPTV service is targeted by entities that wish to shut it down. Rest assured, their efforts will not succeed, as we are committed to staying online and providing the best streaming service available to our fantastic customers.
The recent issue affected customers on the N1 server, meaning not everyone experienced disruptions. If you are still unable to connect to our server, please refer to the email sent to all customers today, where you will find instructions to connect to the new URL.
If you find it challenging to make this update independently, don’t worry. You can contact us via chat, and we will be more than happy to assist you. We do want to inform you that due to the high volume of users seeking assistance, there may be some waiting time.
Thank you for your continued support and understanding. We are dedicated to ensuring your IPTV experience remains top-notch, and we’re here to assist you every step of the way.