Important Update Regarding Gecko IPTV App Activation Issues

We are reaching out to inform you about a critical issue regarding the activation of the Gecko IPTV App following the expiration of the trial period. Numerous users have encountered difficulties activating the app even after completing the payment for activation.

Regrettably, our attempts to communicate with the app developer have thus far gone unanswered. In light of this, we strongly advise all customers to refrain from using the Gecko IPTV app until we receive a response from the developer.

If you have purchased the app through the App Store or Google Play and faced challenges activating the app license, we recommend requesting a refund directly from the respective platform. This ensures that the developer of Gecko IPTV can promptly refund your payment for the app.

As an alternative, we suggest considering the following reputable IPTV apps:

PLAYER IPTV: Link to PLAYER IPTV Support (https://iptvsupportcenter.zohodesk.eu/portal/en/kb/articles/player-iptv)
IBOPLAYER: Link to IBOPLAYER Support (https://iptvsupportcenter.zohodesk.eu/portal/en/kb/articles/ibo-player-5-2-2022)
NANOMID: Link to NANOMID Support (https://iptvsupportcenter.zohodesk.eu/portal/en/kb/articles/nanomid-iptv)

Best regards,
Streamy IPTV Support Team

🌟 Service Update: Issue Resolved 🌟

We are pleased to inform you that the problems we experienced with one of our server centers’ internet connection have been successfully resolved. As a result, it should now be possible for everyone to connect without any further interruptions.

Resolution Update:

• Server Status: The affected server center’s internet connection has been restored, and services are back to normal.

If you are still experiencing connectivity issues, we kindly request that you follow these steps to ensure a smooth experience:

1. Restart Your Device: Begin by restarting your device to ensure a fresh connection.
2. Restart the App: If you’re using a specific app to access our services, please restart the app to establish a clean connection.
3. Attempt Connection: After restarting your device and app, try connecting again. You should now have seamless access to our services.

We sincerely apologize for any inconvenience this temporary disruption may have caused, and we greatly appreciate your patience and understanding throughout this situation.

🚫 Important Service Update 🚫

We regret to inform you that one of our server centers is currently experiencing difficulties with its internet connection, leading to an outage that may affect the connectivity of some of our cherished customers. We want to assure you that we are actively addressing this issue and working to restore normal service as soon as possible.

Details:

• Server Affected: One of our server centers is facing internet connectivity problems, potentially causing disruptions for some of our customers.

Cause: The server issue is primarily due to challenges with the internet connection at the affected data center, which is beyond our control.

Resolution: Our dedicated team is working tirelessly to resolve the internet connectivity problem and bring the affected server center back online. However, the timing of the resolution is currently dependent on external factors.

We understand the importance of our services and apologize for any inconvenience this may cause. Please stay tuned for further updates on this channel as we will keep you informed about the situation. We appreciate your patience and understanding during this unexpected downtime.

ALL SYSTEMS ONLINE.

But there are reports about problems with the GECKO IPTV PLAYER.

Upgrades completed! Please restart your app or reload the playlist/portal to connect to the IPTV Service.

ALL SYSTEMS ONLINE.

Dear All – We are expecting planned maintenance to upgrade our system to enhance your experience with us. Not all users will be impacted so it may still work for some!

For those who are impacted the expected maintenance will be done TODAY 10:00 AM (GMT +2) and will last approximately 2-3 Hours.

At this time we ask for your patience and understanding!

STAY UPDATED WITH NEWS AND UPDATES FROM US. JOIN OUR TELEGRAM CHANNEL – CLICK HERE.

ARE YOU USING THE FLIX APP?

Currently, FLIX is experiencing difficulties with their server that connects our service to your FLIX app. Unfortunately, FLIX has not provided any specific information about when they will resolve this issue. We share your frustration, and we are actively monitoring the situation in the hope that they will fix their problem shortly.

We want to emphasize that this issue is beyond our control, and our service is working perfectly on all other apps. To ensure uninterrupted access to our IPTV service, we strongly recommend that you consider using an alternative app.

You can find a list of recommended IPTV apps in our guide, available here: Recommended IPTV Apps. Please select an alternative app from the list and follow the provided instructions to set it up with your subscription details.

To locate your private IPTV login details, we recommend searching your email for keywords such as “StreamyME” or “Streamy IPTV.” Look for the m3u login address or Xtream Codes login details in those emails. You will need these details to connect your new app.

We understand that setting up a new app can be challenging, but due to the widespread issue with FLIX, our customer support team is currently assisting many customers in our chat. We kindly request that you try to set up the new app yourself using the provided guide. However, if you encounter difficulties, please be patient and wait for our team to answer your chat on our website.

We sincerely apologize for any inconvenience this situation may cause, but please understand that the resolution is beyond our control. We appreciate your understanding and patience during this time, and we are committed to providing you with the best IPTV experience possible.

Earlier today, our servers underwent a brief restart to implement essential updates. We’re pleased to inform you that all systems are now back online, and you should encounter no further connectivity issues.

In case you still experience difficulties connecting, we recommend the following steps:

1. Fully restart your device up to three times consecutively. This should force the playlist to reload after the server restart, potentially resolving any connection problems.

If the issue persists after attempting the above steps, please don’t hesitate to reach out to us via chat. Our team will be more than happy to assist you and check your subscription status.

Thank you for your understanding and patience.

Dear Valued Customers,

We truly understand the frustration that arises when you encounter difficulties connecting to our server. Please know that we share in this frustration, as it is just as challenging for us. We invest considerable efforts to prevent login addresses from being banned, but unfortunately, after some time (often years), one URL may become inaccessible. However, we want to assure you that we are prepared for such situations.

We always maintain multiple backup URLs in our arsenal, allowing us to swiftly redirect traffic to new addresses when one becomes blocked. It’s crucial to understand that this is not something we can fully control, as our IPTV service is targeted by entities that wish to shut it down. Rest assured, their efforts will not succeed, as we are committed to staying online and providing the best streaming service available to our fantastic customers.

The recent issue affected customers on the N1 server, meaning not everyone experienced disruptions. If you are still unable to connect to our server, please refer to the email sent to all customers today, where you will find instructions to connect to the new URL.

If you find it challenging to make this update independently, don’t worry. You can contact us via chat, and we will be more than happy to assist you. We do want to inform you that due to the high volume of users seeking assistance, there may be some waiting time.

Thank you for your continued support and understanding. We are dedicated to ensuring your IPTV experience remains top-notch, and we’re here to assist you every step of the way.

Warm regards,
Streamy IPTV